Warranty does not cover items that are physically damaged or that are NOT under normal operation such as misuse and improper installation.FeedbackTo meet all your satisfaction is our goal, and we are always here to provide our best service to you. Your feedback is very important to us.Kindly spare a minute to leave us positive feedback and 5 star rating if you are satisfied with our items and service. If you have any concerns or matters with our items, Please contact us before leaving neutral or negative comments. Believe us that we will do our best to figure them out to your satisfaction..syi